Our Story

Steamatic has been helping Australians recover from unexpected events for decades. Originally established by the Threlfall family, what started as a specialist cleaning business has grown into one of Australia's largest property restoration and disaster recovery networks, supporting homes, businesses and communities following water damage, fire damage, storm damage and other property emergencies.

While the company has evolved, our focus has remained the same: helping people get back on their feet after damage, disruption and disaster. We understand that behind every property restoration project is a person, a family or a business trying to return to normal as quickly as possible.

Our growth has been driven by our people, strong relationships and a commitment to doing the right thing. We take pride in the trust placed in us by insurers, property owners, business operators, facilities managers and the communities we serve to provide reliable restoration and disaster recovery services across Australia.

Today, Steamatic brings together local knowledge, national reach and decades of property restoration industry experience. Our national restoration network works hard every day to deliver practical solutions, support our customers through challenging situations and make the property damage recovery and restoration process as smooth as possible.

At the end of the day, our business is about people. That's what has shaped our story so far, and it's what will continue to guide us into the future.

Steamatic Australia provides comprehensive property damage restoration and disaster recovery services across Australia.

Our core restoration capabilities include:

• Water damage restoration

• Fire and smoke damage restoration

• Storm and flood damage restoration

• Mould remediation

• Contents restoration

• Document recovery

• Emergency disaster recovery

Our IICRC-certified technicians use industry-recognised restoration practices, specialist equipment and advanced drying and remediation technologies to mitigate damage and restore affected properties safely and efficiently.

With more than 40 locations nationwide, Steamatic combines the responsiveness of local restoration teams with the resources and capability of a national network.

Our teams support residential, commercial and industrial properties and work closely with insurers and other stakeholders throughout the restoration process.

From an isolated water damage event through to complex commercial losses and widespread catastrophe response, our national network allows us to mobilise the people, equipment and expertise required when and where they are needed.

Steamatic has extensive experience working within the Australian insurance and property industries.

We partner with insurers, loss adjusters, insurance builders, brokers and facilities managers to provide responsive, transparent and technically compliant restoration services.

Our restoration-first approach focuses on identifying what can be safely restored rather than unnecessarily replaced, helping reduce claim costs, minimise waste and return properties to use sooner.

Property damage doesn't operate to business hours, and neither do we.

Steamatic Australia provides 24/7 emergency restoration response, supporting customers following water damage, fire and smoke damage, flooding, storms, mould contamination and other unexpected property events.

Wherever possible, our priority is to act early, mitigate further damage and make the recovery process as straightforward as possible.

Saving Property. Restoring Lives and Livelihoods.